The UK Gambling Commission (UKGC) has issued another warning to the gambling industry that it needs to improve its performance on social responsibility in the wake of another failure.

Platinum Gaming, which operates the and brands, has agreed to pay a total of £1.6 million in fines following an investigation by the UKGC that discovered the operator had fallen short of the required standard on social responsibility and anti-money laundering.

The investigation began as a result of information that the Commission received about a customer who had been using stolen money to gamble. The individual had been convicted of a fraud estimated to be worth £2 million and had spent £629,420 with Platinum Gaming. According to the UKGC, the deposits made by the customer were so high that the operator should have investigated and considered either barring the individual or refusing to accept their deposits. The UKGC also found that Platinum were in breach of anti-money laundering regulations, havin9g failed to make proper enquiries about the source of the money that the customer deposited.

Under the terms of the settlement, Platinum Gaming have given back £629,420 to the victims of the fraudster, and will also £990,200 to the UKGC, which will be used to help fund the National Strategy to Reduce Gambling Harms. The Commission said that they would not be reviewing Platinum’s licence as they regarded this as an isolated incident and reported that the operator had made progress since the case had come to light.

But commenting on the case, the Executive Director of the Gambling Commission, Richard Watson, urged operators to improve their record on social responsibility:

“We must see the industry stepping up and providing consumers in Great Britain with the safest and fairest gambling market in the world. Where we continue to see failings, we will continue to take action.”

Published by Andie Hughes

Based in England, Andie Hughes is a freelance betting writer with over a decade of experience in the industry. Andie has written for ESPN, Betfair, Sporting Life, and Boylesports, and can be contacted at

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